Refund policy

• 30-day return window from delivery.
• Items must be unworn, unused, unwashed, with tags attached, and in original condition.
• Customer contacts you before sending anything back.
• Customer pays return shipping for ordinary returns or sizing/preference changes.
• If the item arrives damaged, defective, or you shipped the wrong item, Golden Lotus covers the return/replacement costs.
• Original shipping charges are not refundable, except when the error is ours.
• Refund goes back to the original payment method after inspection.
• Sale/clearance items can be final sale if clearly identified as such when purchased.
• worn or washed merchandise non-returnable.